Shipping Policy

Pillsonlinerx has always upheld the promise to meet the timeline for delivery of the products at the doorstep of customers. We maintain high standards of packaging and keep all payments and billing transparent. The invoice will clearly contain details of the shipping charges based on the shipping mode you choose. It will also have information on the cost of packaging, handling the medicines, and delivery. So that you receive the package at your address within the stipulated time, we request that you provide us with accurate delivery and billing address. Free shipping on orders over $199

Below-mentioned is the shipping policy to keep in mind:

Availability and restrictions:

• If your shipping address is different from the billing address, please mention the same when you order.
• Please note that we do not accept cancellation or refund requests for orders with a wrong address or in case of unavailability of a person to collect the order.
• Our shipping charges and available methods vary according to your shipping address and products ordered. This will be calculated and displayed at checkout.

Estimated shipping time:

The following are the shipping methods that we avail you:

1. Overnight Shipping
   Delivered within 0-2 days
    
2. Express shipping:
   Delivery time is 3-5 days
    
3. Regular shipping:
   Delivery time is 5-7 days
    

Re-Shipping Terms & Conditions:

• If the tracking status shows Not Delivered due to an incorrect address, an incomplete shipping address, or non-availability to receive the package, a $65 reshipping fee will apply.
• If the tracking status shows Not Delivered and the shipping address is correct, the order will be reshipped at no additional cost.

Note: Please double-check and confirm your shipping address before placing the order.

Shipment confirmation and order tracking:

• The placed order is dispatched within 2hrs in case of an overnight delivery and within 48hrs in case of express and regular shipping methods.
• You will receive an order confirmation on your registered email address along with a tracking code that will be active in 24-48hrs of order placement
• Shipped products cannot be put forth for refund or cancellation.

Packaging:

• We assure you discreet packaging for the products you receive. In the case of damaged products, we offer re-shipping at no extra charges but do not process a refund.
• Please save all packaging materials and damaged products until order is reshipped.